Privacy Policy

The protection and security of personal data as defined in Article 4(1) of the EU General Data Protection Regulation (hereinafter referred to as “EU GDPR”) of the users of our, i.e. Aurora Europe GmbH’s, website (www.itscm.net) are of paramount importance to us. This Data Privacy Statement provides you with information about the nature, scope and purpose of personal data processing on our website as well as about your rights under data protection law. The term “personal data” means any information relating to an identified or identifiable natural person.
We process personal data on our website exclusively within the legal framework of the EU GDPR and any other applicable provisions under data protection law.
This Data Privacy Statement provides such information in accordance with Article 13 EU GDPR for your use of the website named above.

Identify and Contact Details

The controller responsible for operating our website and for handling the personal data processed in the operation of our website is:

ITSCM IT Solution Center GmbH
Philipp-Maas-Weg 2,
85591 Vaterstetten,
Germany

Telephone: +49 (0) 89 3700 5700

Email: privacy@itscm.net

Websitewww.itscm.net

Oliver Teubner – General Manager / oteubner@itscm.net

A. What we collect that is personal data in the EEA

We collect the following “personal data,” as defined in Regulation (EU) 2016/679 of the European Parliament and of the Council (the “GDPR”), first and last names; business email address;
We may also collect other personal data if you contact us or otherwise give it to us (e.g., in an email).

B. How we use and disclose your personal data

We use personal data to provide you with the Service per the Terms and Conditions, to enhance the visitor experience of the Service, to operate and maintain the Service, to investigate and understand how the Service is used, to communicate with you about using the Service, to monitor and protect the security and integrity of the Service, and to analyze our business.
We may share personal data with our corporate affiliates and with business partners who provide services related to the Service (such as website hosting or technical support). These business partners do not have the right to use this personal data for any purpose other than those related to the Service. If a visitor to our website or an individual who signs up for a free account belongs to a region where ITSCM has business partner resellers of the Services, we may share your personal data with these partners for the purpose of allowing them to help us develop our business through sales of the Services.
We may engage in automated decision-making to enhance the visitor experience and analyze and grow our business. For example, we may tailor mailing lists to certain industry groups or display certain information based on a user’s geographic location.

C. Legal basis for processing your personal data

The legal bases for processing your personal data is contract, consent, and/or legitimate interests, in particular to conduct business within ITSCM, to develop our business, to market and sell our products and Service, and to maintain the accuracy of our databases and documentation. Where you have given consent to the processing of your personal data for one or more specific purposes, you have the right to withdraw consent at any time.

D. Data subject rights

Data subjects protected by the GDPR have the right to make certain requests with respect to their personal data controlled by ITSCM, and to lodge a complaint with a supervisory authority.

1. Right of Access

Each data subject protected by the GDPR has the right to obtain confirmation from ITSCM as to whether personal data concerning her or him is being processed, as well as the information outlined in the GDPR’s Article 15 in the event this is the case. If you wish to exercise this right please contact us at privacy@itscm.net, using the email address you used when submitting personal data to us and specifying your full name.

2. Right to Rectification

Each data subject protected by the GDPR has the right to obtain from ITSCM without undue delay the rectification of inaccurate personal data concerning her or him, as well as the right to have incomplete personal data completed. If you wish to exercise this right please contact us at privacy@itscm.net.

3. Right to Erasure (Right to be Forgotten)

Each data subject protected by the GDPR has the right to obtain from ITSCM the erasure of personal data concerning her or him without undue delay when one of the grounds listed in the GDPR’s Article 17 applies. If one of these conditions has been met and you wish to exercise this right, please contact us at privacy@itscm.net, using the email address you used when submitting personal data to us specifying your full name as well as the condition you believe has been met.

4. Right to Restriction of Processing

Each data subject protected by the GDPR has the right to restrict the processing of her or his personal data where one of the grounds listed in GDPR Article 18 applies. If one of these conditions has been met and you wish to exercise this right, you may contact us at privacy@itscm.net, using the email address you used when submitting personal data to us, specifying your full name as well as the condition you believe has been met.

5. Right to Data Portability

Each data subject protected by the GDPR has the right to receive the personal data concerning her or him, and which was provided to ITSCM, in a structured, commonly used and machine-readable format, where both of the conditions listed in GDPR Article 20 (1) apply. In addition, such data subject has the right to have her or his personal data transmitted directly from ITSCM to another controller, where such transfer is technically feasible and when doing so does not adversely affect the rights and freedoms of others. If you wish to exercise your right to data portability, you may contact us at privacy@itscm.net, using the email address you used when submitting personal data to us and specifying your full name.

6. Right to Object

Each data subject protected by the GDPR has the right to object, on grounds relating to her or his particular situation, at any time, to processing of personal data concerning her or him which is based on the GDPR’s Article 6(1) point (e) or (f). If you wish to exercise your right to object, please contact us at privacy@itscm.net, using the email address you used when submitting personal data to us and specifying your full name.

7. Automated, Individual Decision-Making

Each data subject protected by the GDPR has the right not to be subject to a decision based solely on automated processing which produces legal effects concerning her or him or similarly significantly affects her or him, and when one of the grounds listed in the GDPR’s Article 22 (2) does not apply. If you believe that none of these conditions has been met and wish to exercise this right, please contact us at privacy@itscm.net, using the email address you used when submitting personal data to us and specifying your full name.

E. Retention of Personal Information

We will keep your data for as long as necessary to carry out the purpose for which we collected it. or as long as the interested party does not request its deletion.